Effective Date: August 7, 2026
Last Updated: August 7, 2026

At DermaQure, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book an appointment, or use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, or fill out a form on our website, we may collect:

• Full Name
• Mobile Number
• Email Address
• Date of Birth (if applicable)
• Gender (if required)
• Address (if voluntarily provided)
• Preferred appointment date and time
• Treatment or service requested

Health Information

To provide appropriate medical care, we may collect health-related information such as:

• Medical history
• Current medications
• Allergies
• Previous dermatological conditions
• Treatment history
• Photographs of skin or hair conditions (with your consent where applicable)

This information is collected only as necessary for consultation and treatment.

Technical Information

When you browse our website, certain information may be collected automatically, including:

• IP Address
• Browser type
• Device information
• Operating system
• Date and time of visit
• Pages visited
• Referring website
• Website usage statistics

2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Respond to your enquiries
• Provide dermatology and aesthetic consultations
• Maintain patient records
• Recommend suitable treatments
• Improve our website and services
• Send appointment confirmations and reminders
• Communicate important clinic updates
• Respond to customer support requests
• Comply with applicable legal and regulatory obligations

3. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Remember user preferences
• Enhance browsing experience
• Measure website performance

We may also use analytics tools such as Google Analytics or similar services to understand website traffic and improve user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Appointment Forms

When you submit an enquiry or appointment request through our website, the information provided is used solely for:

• Contacting you
• Confirming appointments
• Providing requested medical information
• Responding to your enquiry

Submitting an appointment request does not automatically confirm an appointment. Confirmation is subject to availability and verification by our clinic staff.

5. Communication

With your consent, we may contact you via:

• Phone calls
• SMS
• WhatsApp
• Email

These communications may include:

• Appointment confirmations
• Appointment reminders
• Follow-up care instructions
• Treatment-related information
• Clinic announcements
• Health awareness campaigns
• Promotional offers (where permitted by law and with your consent)

You may opt out of promotional communications at any time.

6. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

• Authorized doctors and medical professionals
• Clinic staff involved in patient care
• Diagnostic laboratories (when required)
• Payment processing providers
• Government authorities if required by law
• Regulatory authorities for legal compliance

All third parties are expected to maintain the confidentiality and security of your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access
• Misuse
• Loss
• Theft
• Alteration
• Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

8. Medical Records

Medical records maintained by DermaQure are treated as confidential.

These records may only be accessed by authorized healthcare professionals involved in your treatment or disclosed where required under applicable laws.

9. Photographs and Clinical Images

Certain treatments may require clinical photographs for medical documentation, treatment planning, or monitoring progress.

Such photographs will only be:

• Stored securely
• Used for treatment purposes
• Shared for educational or promotional purposes only with your explicit written consent

You have the right to decline the use of your images for marketing purposes.

10. Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian involvement.

Where treatment is provided to minors, personal information may be collected from a parent or legal guardian.

11. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for:

• Their privacy practices
• Their content
• Their security policies

Users should review the privacy policies of any external websites they visit.

12. Data Retention

We retain personal and medical information only for as long as necessary:

• To provide healthcare services
• To comply with legal obligations
• For record-keeping requirements
• To resolve disputes
• To enforce our policies

When information is no longer required, it will be securely deleted or anonymized where appropriate.

13. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Update your contact details
• Request deletion of information where legally permissible
• Withdraw consent for certain communications
• Raise concerns regarding the handling of your personal data

Requests may be subject to verification of identity and applicable legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

The revised version will be published on this page with an updated effective date.

We encourage users to review this page regularly.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

DermaQure

Website: https://www.dermaqure.in/

Email: dermaqure@outlook.com

Phone: +91 97425 73735

Address: 5th floor, santoshima enclave, above Adishwar 8th mile junction, Maheswari Nagar, T. Dasarahalli, Bengaluru, Karnataka 560057

Consent

By using the DermaQure website, submitting your information, or availing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.